Frequently Asked Questions

Accommodations

What is the procedure in reserving a room?

You can request a room reservation thru email or by phone. Upon confirmation of
your room from us, you can proceed by making a bank deposit. Do not make a
bank deposit without a confirmed room. Send a scanned copy of your deposit by
email.

What is the check-in and check-out time?

Check-in time is 2 pm and Check-out time is 12nn the next day.

Do you allow early check-in? Late check-out?

If guests are staying only for the whole day, we allow early check-in, but this is
subject to room availability, and the rate will be the equivalent of an overnight
stay. Otherwise, for a regular overnight stay, we strictly follow the check-in time
of 2 pm, especially during weekends and holidays. We also strictly follow checkout time of 12nn especially if the room has an incoming reservation. In case you extend your stay 1hr beyond 12nn, extended time charges apply.

Do you have a restaurant?

Yes, we serve Filipino dishes and we are open from 6 am to 10 pm.

Is free breakfast included in the room rate?

Yes. We give free breakfast exclusively for the room occupants.

Can we bring food inside our room?

Yes. Hotel guests can bring food inside the rooms but no cooking allowed inside
the rooms. We can handle kitchen service for a fee if you prefer to buy fresh food
for cooking. Alongside with your rooms, we suggest you also rent tables in the
resort so you have a place to stay after you have checked out from your room.
The tables and open cottages in the swimming pools are provided for your
outdoor picnic needs. For added convenience, we rent out bbq grills and sell
charcoal.

If we get a room do we have to pay for the resort entrance fee?

No need to pay the resort entrance fee if two persons are renting a couple room
or 4 persons are renting a family room, or 12 persons are renting a dormitory
room. Only extra persons over and above the stated room capacity will pay
additional extra person charge. Big groups have to rent a table at the resort for
your picnic needs and swimming convenience.

Can we stay in the resort after we have checked out from our room?

Yes, if you rent a picnic table for another day. Big groups are advised to rent a
picnic table or open cottage alongside with your room so you have a picnic area
and a place to stay in the resort for swimming convenience. Should you wish to
stay longer in the resort after you have checked out from your room, you need to
pay your rented table for another day.

Do the rooms have air-conditioning? Refrigerator? Cable TV?

Yes, all our rooms are air-conditioned. Some rooms have refrigerators and CATV
but you can arrange for one if it is not included in your room with an extra fee.

Are pets allowed in the hotel?

No, we don’t allow pets in the hotel and resort.

Resort Guest

Does the resort entrance fee include a picnic table?

No. The entrance fee (adult-Php 300.00/kids-200.00) include the use of the pools but the
rent of picnic table is not included. Tables and open cottages can accommodate groups
of various sizes from 6 to 20 people and rentals range from Php 1500.00-3,000.00.

Can we bring cooked food?

Yes. You can also bring fresh food and rent charcoal grills. We can also accommodate
kitchen service for your fresh meat and fish/seafood. If you use your rice cookers in the
resort, we will charge electricity fee.

Are there corkage fees? Charges for cooking appliances and sound systems?

Corkage rates: Beer P200/case; Hard drinks P50 to P200/bottle. Cooking
appliances and sound systems are subject to electricity charges ranging from
Php1000.00-2000.00 depending on the type of appliance/sound system.

Are you strict with swimming attire?

We are not strict with swimming attire. You can use any clean decent shorts (not briefs
for men) and shirts.

Do you have pools for kids?

Yes. We have 2 pools of various sizes for all ages.

General Questions

Do you have group packages for seminars, weddings and parties?

Seminar packages inclusive of lodging, food and seminar venue apply to a minimum of25 pax. We can accommodate up to 400 seminar participants and 350 wedding and party
guests.

Do you accept exclusive day tour reservation for companies?

Yes. We are open for an exclusive day tour package for the whole resort to include
lodging, swimming, and food.

Do you accept credit cards?

No. Bank deposit and cash only.

Do you have Internet?

Yes, wireless free internet (wifi) is available in the lobby.

Are you open everyday?

Yes, the hotels and resorts are open 24 hours each day throughout the year.

Do you have a convenience store?

Yes, it is located near the entertainment area. Snacks and souvenir items are available in
the convenience store.

Do you have Videoke?

Yes, we have videoke in the resort entertainment area or you can also rent a mobile
videoke setup inside a function room.